Dell XPS 13 9380 Touchscreen

Refurbished Dell XPS 13 9380 Touchscreen — i7, 256GB SSD

The refurbished Dell XPS 13 9380 Touchscreen is one of Dell’s most celebrated premium ultrabooks, combining an Intel Core i7-8565U quad-core processor, 16GB of LPDDR3 RAM and a 256GB SSD in an extraordinarily compact InfinityEdge chassis. This unit features the touchscreen display, adding responsive touch navigation to an already exceptional machine. With dual Thunderbolt 3 ports supporting 40Gbps data transfer and dual 4K display output, the XPS 13 9380 is built for professionals who demand the very best in performance, portability and connectivity. Sold by Primo Technology in certified refurbished condition, graded Good or Excellent (select your grade above), with a 14-month warranty and free next-day UK delivery.

Verified Key Specifications

• Processor: Intel Core i7-8565U (8th Gen Whiskey Lake, quad-core, up to 4.6GHz)
• Display: 13.3″ 4K UHD (3840×2160) touchscreen
• Keyboard: English QWERTY, backlit
• RAM: 16GB LPDDR3 2133MHz (soldered)
• Storage: 256GB SSD
• Graphics: Intel UHD Graphics 620 (integrated)
• Ports: 2x Thunderbolt 3 (USB-C, 40Gbps, DisplayPort, Power Delivery), 1x USB 3.1 Gen 2 Type-C (DisplayPort, Power Delivery), microSD card reader, headphone/mic combo jack
• Camera: 720p HD
• Wireless: Wi-Fi 5 (802.11ac), Bluetooth 4.2
• Build: Aluminium/carbon fibre, InfinityEdge display
• Weight: approx. 1.27kg (2.81 lbs)
• Operating System: Windows 11
• Warranty: 14 months

InfinityEdge Touchscreen — Immersive and Responsive

This refurbished Dell XPS 13 9380 is equipped with the InfinityEdge touchscreen display — Dell’s near-borderless design that delivers an immersive 13.3″ viewing experience in a chassis barely larger than an A4 sheet of paper. Responsive touch input adds intuitive navigation alongside the keyboard and precision touchpad, making it straightforward to scroll documents, zoom into spreadsheets or navigate presentations by hand.

Dual Thunderbolt 3 — Maximum Connectivity in a Minimal Chassis

The XPS 13 9380 features two Thunderbolt 3 ports, each supporting 40Gbps data transfer, dual 4K display output and USB Power Delivery charging. A third USB 3.1 Gen 2 Type-C port also supports DisplayPort and charging, so all three ports can power the laptop. The XPS 13 is compatible with a Dell Thunderbolt dock for full desktop connectivity via a single cable. There is no USB-A, HDMI or Ethernet port built in, so a USB-C adapter is recommended for legacy peripherals and wired networking.

Whiskey Lake Core i7 — 8th Gen Quad-Core Performance

The Intel Core i7-8565U is an 8th generation Whiskey Lake quad-core processor with Turbo Boost up to 4.6GHz, delivering responsive performance across everyday and professional workloads. Paired with 16GB of soldered LPDDR3 RAM and a fast 256GB SSD, multitasking across large spreadsheets, multiple browser tabs, video calls and creative applications is smooth and fast, and Intel UHD Graphics 620 covers everyday visual tasks including video calls and light photo work.

Backlit Keyboard and All-Day Portability

The English QWERTY keyboard is backlit as standard on this model, keeping it usable in dim meeting rooms, on evening flights or at a desk with the lights down. At approximately 1.27kg, the XPS 13 9380 remains genuinely portable for a laptop of this build quality, making it easy to carry between meetings, in and out of a bag daily, or on regular commutes and flights. The internal 52Wh battery is designed to comfortably cover a typical working day of documents, browsing and video calls for most users.

Who Is This For?

The refurbished Dell XPS 13 9380 Touchscreen is the ideal choice for professionals and executives who want Dell’s finest premium ultrabook with touch input, frequent travellers who need maximum portability without compromising on performance, and anyone who wants the XPS 13 premium experience at a refurbished price. The dual Thunderbolt 3 ports make it a sensible choice for buyers who already use a Thunderbolt dock or external 4K display.

Not ideal for: gaming or 3D design work. For business, study and travel, the XPS 13 9380 is a strong fit.

Typical Use Cases

This configuration suits business travel, client meetings and hybrid working where portability and premium build quality matter as much as performance, plus everyday office work including documents, browsing, email and video calls. The touchscreen is a genuine convenience for reviewing PDFs, annotating documents or navigating presentations by hand, while the Thunderbolt 3 ports suit anyone who docks at a desk with an external monitor or fast external storage. It also works well as a lightweight secondary machine for professionals who already own a desktop workstation but want a genuinely portable laptop for travel days.

Refurbished vs New at This Price Point

Dell has moved on to newer XPS 13 generations, and the 9380 is no longer sold new — there is no genuine current equivalent to compare directly. Why pay £££ for new? A current XPS 13 with comparable build quality costs substantially more than this certified refurbished unit. Buying refurbished from Primo Technology gets you genuine Dell premium build quality, tested and warrantied, at a fraction of any current equivalent’s price.

Our 30-Point Quality Inspection, Warranty and Returns

Every laptop sold by Primo Technology passes our 30-point inspection by in-house technicians. We test processor performance, RAM stability, SSD health, touchscreen responsiveness, display quality, keyboard and trackpad function, battery capacity, all ports, Wi-Fi, Bluetooth, webcam and overall system stability. Any component that does not meet our standards is repaired or replaced before sale. Every unit is backed by a 14-month warranty, and if anything isn’t right, our refund policy covers you.

What’s in the Box

• Refurbished Dell XPS 13 9380 Touchscreen
• Compatible USB-C 45W charger

Frequently Asked Questions

Does this unit have a touchscreen? Yes — this is the InfinityEdge touchscreen display variant.

Does it have USB-A ports? No — the XPS 13 9380 is USB-C only. A USB-C to USB-A adapter is recommended for legacy devices.

Does it have HDMI? No — display output is via Thunderbolt 3 or USB-C 3.1. A USB-C to HDMI adapter is recommended.

Does it have wired Ethernet? No — there is no built-in RJ-45 port. A USB-C Ethernet adapter is recommended for wired networking.

Can the RAM be upgraded? No — the 16GB LPDDR3 is soldered to the motherboard.

Does it have Thunderbolt 3? Yes — two Thunderbolt 3 ports supporting 40Gbps data transfer and dual 4K display output.

Is the keyboard backlit? Yes — backlighting is standard on this model.

Does it come with Windows 11? Yes — all Primo Technology refurbished laptops are supplied with a genuine licensed copy of Windows 11.

Related Products and Helpful Guides

Looking for similar Dell business laptops? Browse the Dell Latitude 3310 Touchscreen, the Dell Latitude 7320 Touchscreen, or the Dell Latitude 7400 2-in-1.

You can also explore our full range of refurbished Dell laptops, or browse our wider certified refurbished laptop collection.

For more guidance, read our Best Refurbished Dell Laptops UK guide, or our guide on how to choose a refurbished laptop.

About Primo Technology

Primo Technology is one of the UK’s leading certified refurbished laptop retailers based in the UK. We offer a 14-month warranty — one of the longest in the UK refurbished market. Every unit is inspected and tested by our in-house technicians before sale. Contact us with any questions before or after purchase.